We didn’t join the fulfillment industry. We pioneered it.

Northland started building Canada’s direct-to-consumer fulfillment industry 30 years ago, and we haven’t stopped refining it since.

The first direct-to-consumer fulfillment company

We started with The Shopping Channel, As Seen on TV, and call centres, back when shipping direct to consumers was slow, expensive, and easy to get wrong. That is where Northland learned the discipline this business actually requires to get it right.

Northland was founded by Mike Bell and Doug Nicol

Mike Bell

Mike Bell

Mike was an engineer obsessed with efficiency.
He engineered more than 100 processes to prevent simple mistakes before they happened.

Doug Nicol

Doug Nicol

Doug was an accountant hyperfocused on value.
He structured the business so efficiency gains directly benefited the customer.

The operation we run today is built on Mike and Doug’s vision.

And we’ve been refining for over 30 years.

Northland Lifestyle

A real person to handle business

Talk to our team

Our call centre days taught us a lot, but mostly that people really don’t like automated call directories.

Every Northland customer works with a dedicated account executive who makes sure your orders are handled exactly the way you want it.

Talk to our team

Built for speed across the GTA and beyond

Our GTA facilities are built for speed, protection, and consistency. Located near the 401 and 427, our facilities reach roughly 35% of the population the same day and over 60% within one day. Every detail is designed to keep products safe and orders moving.

35%
of population reached daily
60%
of populations reached within a day
About us community

We’re serious about business. And community.

We care about the work we do and the communities we do it in. Northland supports local sports, community programs, and Socks 4 Souls Canada, helping provide basic necessities to people experiencing homelessness.